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Caoimhe Nelson has extensive experience in service administration and management, currently serving as Service Administration Team Manager at Mason Technology since July 2016. Responsibilities include overseeing daily operations of the Service Administration team, ensuring service efficiency, and managing the service software system. Previous roles at Mason Technology include Service Administration Lead and Service Coordinator, focusing on customer queries and sales administration. Additionally, since June 2011, Caoimhe has held the position of Bar Manager at Workers Beer Company, managing cash, stock, and staff training for over 200 volunteers. Prior experience includes various customer service roles at multiple establishments, complemented by academic achievement at University College Dublin and Presentation College Terenure.