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Ahmed Hashem is an experienced professional in data analysis and customer service with a career spanning over a decade. Currently serving as a Data Analyst and SFE & CRM Specialist at Mash Premiere since December 2021, Ahmed previously held roles at Wssel including Quality Assurance Specialist and Back Office Executive, focusing on resolving customer and driver issues. Experience also includes positions as a Quality and Compliance Analyst and Outbound Sales Representative at Fetchr, and as a Call Center Representative at Jumia Egypt and Vodafone, where responsibilities involved handling customer inquiries and guiding team members. Educational qualifications include a degree in Accounting from Cairo University, a Data Analysis skillset from Udacity, and Power BI training.