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Craig Ward has a comprehensive work experience in the technology industry. Craig recently served as the Chief Innovation and Digital Officer at MAS - Medical Assurance Society. Prior to that, they worked at Kiwi Wealth, where they held various roles including Chief Technology Officer, Acting Chief Technology Officer, Enterprise Architect, and Technology Manager. Craig also worked as an Architect at the Ministry for Primary Industries NZ and as a Senior Network Engineer at Gareth Morgan Investments. Before that, they were an Infrastructure Engineer at Research Councils UK RCUK. Craig's career started at Future Publishing as a Senior Systems Administrator, and they also worked as a Senior Systems Administrator at FirstAssist and as 3rd line support at Frontier Internet Services Ltd.

Craig Ward is a graduate of the University of Plymouth, where they studied Geography. In 2015, they obtained certification as a TOGAG 9.1 Certified from the Open Group.