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Demetricia Dent, CSM, currently serves as the Manager of Training and Workforce Development at the Maryland Aviation Administration since February 2022, and as a Senior Instructional Designer at Evolution Management, Inc. since September 2021. Previous experience includes a role as Senior Instructional Systems Designer at Hendall Inc. and as Enterprise Learning Delivery and Development Lead at Toyota Financial Services Corporation. Demetricia also held roles as an E-learning Consultant at Evolent Health and as E-Learning Technologist & Instructional Design Team Lead at Maxim Healthcare Services. Earlier positions include Senior Training Officer at The Columbia Bank and various roles at Wachovia Corp, focusing on customer support and financial services. Educational qualifications include studies at the University of Maryland Global Campus, emphasizing expertise in designing and implementing learning programs across diverse functional areas.