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Gladys Simpson possesses over a decade of experience in healthcare and operations management, currently serving as the Program Manager for Business Operations in Hospice at Mary Washington Healthcare since 2020. Prior roles include Director at The Oncology Service, where Gladys managed operations across multiple oncology veterinary practice locations and enhanced budget strategies, and as a Human Resources and Operations Manager, overseeing critical team management and performance metrics. Earlier experience includes serving as Office Manager at Capital Caring, where Gladys controlled costs across satellite locations, and Business Office Coordinator at Sunrise Senior Living, focusing on administrative and financial operations. Gladys began their career at Lowe's Companies, Inc. as Installed Sales Manager. Educational qualifications include a Master's in Health Systems Management from George Mason University and a Bachelor's in Biological Science from the University of Cape Coast.