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Lisa Gallagher has over 14 years of experience in operations and customer service, currently serving as an Operations Specialist and Quality Technician at Marubeni-Itochu Steel America, Inc. since June 2009. Responsibilities include managing rework and resale material, as well as inspecting material quality. Prior to this role, Lisa worked as a Customer Service Representative and Crane and Forklift Operator at ADS Roll and Hold from June 2006 to June 2009, focusing on customer account management and inventory control. Lisa earned an Associate of Applied Science degree in Manufacturing, Production, and Operations from Ivy Tech Community College-Southeast between 2013 and 2016.