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Joseph Tidwell is an experienced IT professional with a diverse background in system administration, application support, and technical support roles. Currently serving as a System Administrator at Martin's Point Health Care since October 2020, Joseph has previously held positions such as Application Support Analyst at Pierce Atwood LLP from April 2018 to October 2020, and Tier 3 Support Engineer at Enables IT Group Plc from March 2013 to April 2018. Earlier in their career, Joseph worked as a Windows Engineer and Helpdesk Technician at Nexus Management from October 2006 to March 2013. Expertise includes maintaining VMware vSphere infrastructure, 3PAR and Tegile storage solutions, and a variety of Windows Server and Exchange systems, coupled with skills in resolving escalated technical issues.