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Rachel Collins, MBA, RHIA has a diverse work experience in the healthcare industry. Rachel started their career in 2014 as an Intake Coordinator at UnitedHealth Group. Rachel then joined Acadiana Management Group in 2015, where they held various roles including Director of Health Information Management, Director of Operations, Chief Executive Officer, and Chief Operating Officer. In these positions, Rachel was responsible for managing expenses, financial analysis, team building, and overseeing departments such as admissions, case management, pharmacy, quality control, and housekeeping. Currently, they are working as the Director of Health Information Management/Privacy Officer at Marshall Medical Centers.

Rachel Collins holds an MBA degree in Hospital and Health Care Facilities Administration/Management from Herzing University, which they acquired from 2018 to 2020. Prior to that, they completed their Bachelor's degree in Health Information/Medical Records Administration/Administrator from Herzing University between 2013 and 2015. Rachel also earned an Associate's degree in Medical Insurance Coding Specialist/Coder from Herzing University from 2011 to 2013. Additionally, they have obtained the Registered Health Information Administrator (RHIA) certification from AHIMA in April 2015.