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Melinda Herber is a seasoned professional in customer experience and product management with extensive experience in the spa and hot tub industry. Currently serving as the Customer Experience Manager and SpaBoutique Manager/International Customer Care Manager at ²Ñ²¹°ù±ç³Ü¾±²õ® since December 2014, Melinda manages accessories and aftermarket services while supporting international dealers. Previous roles include Product Manager Accessories at Marquis Corp. and Director of Customer Care at LA Spas, Inc., where Melinda oversaw various aspects of customer service and aftermarket support. An early career at Jacuzzi Group Worldwide involved the role of Accessories Sales Manager, contributing to over $10 million in accessory sales through work in customer service, event planning, and project management. Melinda holds a Bachelor of Science degree in Business Management from the University of Phoenix.