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Brett Dykes has a diverse work background with experience in marketing, customer service, and business operations. Brett is currently the Vice President of Marketing & Renewals at Marquee Insurance Group (MIG), where they have been working since May 2023. Prior to this role, they served as the Director of Customer Service at MIG from December 2021 to May 2023. Brett has also held positions as the Renewal & Endorsement Manager, Renewal Manager, Senior Renewal Representative, and Renewal Specialist at MIG. Their previous work experience includes a Disney College Program Internship at Walt Disney World from January 2017 to August 2017, where they gained valuable customer service skills. Before that, Brett worked as a Business Operations Support at Charcool Heating & Cooling, Inc. from September 2015 to January 2017, where they handled service scheduling, customer coordination, and basic account receivable tasks.

Brett Dykes obtained a Bachelor's Degree in Business Administration and Management from Georgia College & State University in 2016. In 2015, they participated in a Study Abroad Program at UCL, where they focused on Business Administration and Management. In addition to their educational background, Brett holds a Property & Casualty Insurance License from the State of Georgia. The exact month and year of when they obtained this certification is not provided.