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Shelley Ryan has a diverse work experience spanning various roles and industries. Shelley started their career as an IT Trainer at Browning Ferris Industries in 1985, where they conducted training sessions on proprietary business applications. Shelley then moved on to Compaq in 1989, initially working as a Trainer for manufacturing employees and later transitioning into corporate Organizational Development. At InfoLeap, Shelley worked as an Accidental Entrepreneur, providing design, usability, and training expertise primarily for clients such as Chevron, Compaq, and Baylor College of Medicine. In 2000, they founded BirdNest Services, a company that revolutionizes field data gathering in the water and wastewater industry using cell phones. Shelley worked at MarketingProfs.com from 2005 to 2010, where they served as the Online Seminar Director, responsible for customer service, copywriting, and helping with overall business strategy. Subsequently, they joined Killer Webinars, LLC in 2010 as the Chief Sharpshooter, where they used their expertise in web conferencing and online seminars to assist clients in making informed decisions and generating revenue through online videos and presentations. Most recently, Shelley has been employed at MarketingProfs since 2015, where they hold the role of Customer Service Manager.

Shelley Ryan completed their Bachelor of Arts degree in Psychology and Business at The University of Texas at Austin from 1981 to 1984.