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Melissa Smalley holds a Bachelor of Science in Exercise Science and Fitness Management, a Master's degree in Sports and Exercise, and an MBA with a focus on Organizational Leadership. Currently serving as a Senior Strategist at Marketing Essentials, Melissa has prior experience as an Executive Director Transition Leader at Otterbein SeniorLife and as a Certified Coach, Speaker, and Trainer at The John Maxwell Company. Melissa founded MK Smalley Co., LLC, where the focus was on leadership development and inspiring professionals to achieve greater success. With over 20 years in the healthcare industry, Melissa has a proven track record of enhancing team performance and delivering high-quality care.