ÂÜÀòÂÒÂ×

Mehreen Basit

Technical Support Agent at Marketcircle

Mehreen Basit has a diverse work experience that spans multiple fields. Mehreen started their career at Best Buy as a Mobile Sales Consultant from June 2015 to December 2018, where they successfully marketed and sold various mobile phone plans and technology.

In 2018, they joined Gympass as a Customer Experience Representative, managing customer needs, handling incoming calls, emails, and chats, and recommending ways to enhance productivity and customer satisfaction. Mehreen also worked as an Operations Analyst at Gympass from January 2019 to October 2019, assisting in maintaining systems, collecting data for reports, and designing new business processes to improve efficiency and profitability.

Most recently, Mehreen joined Marketcircle as a Technical Support Agent in January 2021. Mehreen'sresponsibilities include diagnosing and troubleshooting technical issues, tracking computer system problems to resolution, communicating with clients through email or chat to solve technical problems, escalating unresolved issues to the appropriate teams, maintaining issue logs, and providing accurate tech solutions. Mehreen also contributes to bug tracking and provides live chat support on a regular basis.

Mehreen Basit completed their high school education at Kerr High School from 2009 to 2012, earning a High School Diploma in General Studies. Following that, they attended Houston Community College from 2012 to 2014, where they obtained an Associates in Art degree in Business Administration and Management, General. Mehreen then pursued higher education at the University of Houston from 2014 to 2017, graduating with a Bachelor of Business Administration (B.B.A.) degree in Marketing and Human Resource Management.

In addition to their formal education, Mehreen Basit obtained several certifications. In March 2018, they received a Corporate Entrepreneurship Certificate from the University of Houston. In the same month, they also acquired a Google Analytics Certification from Google. Furthermore, in January 2018, Mehreen earned a Google AdWords Certification, though the institution granting this certification is not specified in the provided information.

Links

Previous companies

Best Buy logo
Wellhub logo

Org chart

Sign up to view 0 direct reports

Get started