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Matthew Labrum is an experienced professional in credit risk management and insurance, currently serving as the Market Improvement Lead at Market Operator Services Limited since July 2020. Prior to this role, Matthew held various positions at Southern Water, including Credit Risk & Insurance Manager and Credit Risk & Debt Recoveries Manager, showcasing expertise in insurance renewal, claims handling, risk management, and overseeing credit risk teams. Matthew's career also includes a role as Credit Underwriting Manager at WorldPay, where management of credit risk reports and SME support was provided. Previous experience includes credit analysis and debt recovery at GHL Insurance Services and a supervisory role at Southern Paper Group. Matthew's educational background includes attendance at Weston Favell Upper School from 1987 to 1991.