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Charm Alvarez, MBA, currently serves as a Business System Analyst at Marker Trax since August 2023, focusing on system improvements and efficient communication across various levels using techniques such as FRD, SRS, and BRD. Previously, Charm worked as a Portfolio Strategy Analyst at PennyMac Loan Services, LLC, where responsibilities included delivering reports, supporting data preparation, and producing regulatory documentation. Experience as a Data Analytics Fellow at Springboard included extensive hands-on training and project work in SQL and data visualization. Earlier roles included a Pharmacy Technician at PharMerica and positions in marketing and content curation with LVIMA and Alpha Guardian, respectively. Charm holds an MBA in Data Analytics from LSU Shreveport, a Bachelor's in Business Administration from the University of Nevada-Las Vegas, and an Associate’s Degree from the College of Southern Nevada.