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Tonya F. is an experienced professional in program management, market research, and marketing strategy, currently serving as a Senior Program Manager in Customer Experience & Loyalty at Maritz since 2010. Prior to this role, Tonya F. worked at e-Rewards as a Senior Market Research Project Manager, overseeing various quantitative research projects. From 2002 to 2006, Tonya F. was a Marketing Manager at Rent-A-Center, where strategic marketing plans were developed and executed. Previous experience includes a Market Research Professional role at Frito Lay and an Internet Consultant position at Verizon, where significant operational improvements and cost savings were achieved. Tonya F. holds a Bachelor of Arts degree in Mass Media Arts from Clark Atlanta University, with earlier education at the University of Houston.