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Lisa Walsh-Cooper is a skilled professional with extensive experience in program management and customer success within the technology sector. Currently serving as the Change Capabilities Program Manager at Mariner Innovations since April 2023, Lisa previously held positions such as Implementation Lead at Introhive, where responsibilities included ensuring seamless product transitions for customers. Over four years at iTacit Inc., Lisa advanced from Client Services Specialist to Director of Customer Success, overseeing diverse teams and managing client relations, product support, and training initiatives. Early career roles included Content QA Analyst at PQA and positions in education, including a Supply Teacher in the Eastern School District. Lisa holds a Bachelor of Arts in Sociology and Catholic Studies and a Bachelor of Education from the University of Prince Edward Island.