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Ru B. is a seasoned CRM Business Analyst at Otis Elevator Co. with experience in managing stakeholder relationships and overseeing project lifecycles using CRM Dynamics, Azure DevOps, SQL, and PowerBI. Previous roles include an internship at Valyant AI focused on data testing and visualization, a business analyst position in an eCommerce project where metrics-driven marketing strategies were developed, and volunteer work as an External Communications Manager with Project Management Without Borders. Ru B. also contributed as a Business Analyst at Pactic Media Concepts Pvt Ltd, facilitating data-driven marketing initiatives that achieved significant lead generation and profit. Ru B. holds a Master’s degree in Management Information Systems from the University of Colorado Denver.