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Joseph Ching is an experienced hospitality professional currently serving as the Assistant Director of Front Office at Margaritaville Hollywood Beach Resort since June 2022, where strong leadership is provided to ensure a customer-focused atmosphere. Previous roles include Guest Services Manager at the same resort, as well as positions in international product development and regional operations coordination with American Queen Voyages™. Joseph also held various operational and guest experience roles at YMT Vacations, focusing on enhancing guest services and managing daily operations. With a background that includes sales and management in the hospitality and tourism sectors, Joseph possesses a strong skill set in team training, guest satisfaction analysis, and operational efficiency. Educational credentials include studies at the University of Hawaii at Manoa and Kapi‘olani Community College.