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Alexa Hack has a diverse work experience spanning over various industries. Alexa started their career in 2008 at The Melting Pot Restaurants as a Server/Hospitality Specialist. From 2011 to 2013, they worked at The Dollywood Company as a Musical Theatre Performer. Alexa then moved on to The Orangery Restaurant in 2012, where they served as an Event Specialist. From 2013 to 2017, they joined Holland America Line as a Culinary Activities Director. At NFC Amenity Management, they worked as a Lifestyle Director and Event Planner from 2017 to 2018. In 2018, they joined Discover 7 Travel as a Senior Travel Manager and Training Specialist, and in 2020, they transitioned to the role of a Travel Consultant. In 2020, they moved to Reconciled, working as a Client Onboarding Coordinator until 2021. Currently, in 2021, they are working at Marchay as a Travel Manager.

Alexa Hack holds a Bachelor's Degree in Musical Theatre Performance from Oklahoma City University. In addition, they have obtained various certifications including Public Relations Foundations and Social Media Marketing Foundations from LinkedIn in June 2020. Alexa is also certified in CPR and AED from the American Heart Association | American Stroke Association, which they obtained in June 2016. Alexa has additional certifications in "People First" Understanding Disabilities, Environmental Management, and Safety Familiarization and Crowd Management from Holland America Line, although the exact dates of when these certifications were obtained are not provided.