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Pamela Lugonzo has over 10 years of experience in strategic communications and public relations. Pamela has worked in various healthcare organizations, including March of Dimes Canada, Toronto Central Community Care Access Centre, Mississauga Halton Community Care Access Centre, and E-Health Ontario. In their roles, they provided strategic communications advice, developed communication plans, and implemented strategic directions to raise the profile of these organizations in the healthcare sector. Pamela has expertise in liaising with external stakeholders and supporting the needs of thousands of clients across Ontario.

Pamela Lugonzo began their education at York University, where they pursued a Bachelor of Arts (BA) degree in Economics, although the specific start and end years are not provided. Later on, they went on to obtain a Master of Environmental Studies degree from the same university, specializing in Organizational Development. Finally, in the years 2015 to 2017, Pamela attended Queen's University, where they completed an Executive Master of Business Administration (EMBA) degree in Business Administration and Management, General.