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Layla Worley is an experienced professional in the field of customer engagement and account management, currently serving as a Renewals Manager at Mapp since September 2022. Prior to this role, Layla held positions at LinkedIn as an Enterprise Relationship Manager for Key Accounts and at Eventsforce as an Account Manager. Earlier experience includes roles as an Account Executive at Showpad and a Sales Executive at BrightTALK, where Layla was involved in sales development and customer relationship management. Layla began their career at BMS Sales Specialists LLP, where positions ranged from Graduate Client Development Executive to Team Lead EMEA in Sales Development. Layla holds a Bachelor of Science degree in Psychology from Royal Holloway, University of London, and completed A Levels at Farnborough Sixth Form College.