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Nancy McLain has over three decades of experience in customer service and logistics. Currently serving as a Customer Service Representative for Key Accounts at MAPAL Inc. since October 2011, Nancy has honed skills in managing key client relationships and ensuring satisfaction. Prior to this role, Nancy worked at Henkel from May 1985 to June 2011, where responsibilities included serving as an Inventory Coordinator/Shipping Coordinator and a Senior Customer Service Representative, further developing expertise in inventory management and customer support.