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Adam Lim is a Program Manager at Manulife since January 2022, where significant achievements include reducing stakeholder problem escalations by 15% through employee mentoring and improving process efficiency by 75% via automation efforts. Prior experience as a Project Manager at Phillip General Insurance (Cambodia) Plc. involved managing technology project budgets of up to $1M and leading cross-functional teams, successfully meeting 98% of project deadlines while conducting marketing analysis for service innovation. Adam Lim holds a Master's degree in Business Analysis from Texas A&M University-Commerce.