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Helen Vu is an experienced professional in the fields of customer insights and international business, currently serving as the Customer Insights Assistant Manager at Manulife Vietnam since February 2021, and previously as a Management Associate at Manulife from July 2019. Helen has a history of effective research and analysis, demonstrated through roles at the Institute for India and Southwest Asian Studies, contributing to significant academic work on economic issues and global integration. Educational accomplishments include a Master's degree in International Business from The University of Auckland and a Bachelor's degree in International Economics from Foreign Trade University. Helen has also excelled in teaching and customer service roles in various educational institutions, showcasing strong communication and training skills. Notable achievements include co-authoring research for conferences and publications concerning economic development and poverty alleviation.