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Carrie Tong has a diverse work experience spanning various roles and industries. Carrie currently serves as the Chief Operations Officer at Manulife Hong Kong and Macau since March 2023. Prior to this, they held the position of Chief Strategy Officer & Head of Macau Branch at the same company from January 2022 to March 2023. From June 2020 to January 2022, Carrie was the Chief Strategy Officer at Manulife.

Before joining Manulife, Carrie worked at Manulife as well, holding the role of Head of Strategy & Transformation, Asia from September 2018 to June 2020, and Co-Head of Strategy & Corporate Development, Asia from August 2015 to September 2018.

Carrie's earlier experience includes a role as General Manager of Business Development at The Hong Kong Jockey Club from an unspecified start date in 2009 to July 2015. Carrie also worked as a Senior Consultant at Bain & Company from an unspecified start date in 2007 to 2009, and as a Consultant at Willis Towers Watson from an unspecified start date in 1999 to 2006.

Carrie Tong holds a Master of Business Administration (MBA) from the Ivey Business School at Western University. Prior to this, they obtained a Bachelor of Business Administration (BBA) with a specialization in Finance from the Schulich School of Business at York University.