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Widodo is an experienced professional in customer experience and marketing insights, currently serving as Customer Experience Manager at Manulife Indonesia since July 2022. Prior to this role, Widodo worked at PT ZURICH ASURANSI INDONESIA TBK as a Customer Insights Specialist and Marketing Insight Specialist from November 2021 to July 2022. A substantial tenure at PT Asuransi Adira Dinamika included roles such as Marketing Insight Specialist, Senior Marketing Research Analyst, and Marketing Research Analyst from November 2011 to November 2021. Earlier positions also included Marketing Analyst and Marketing Research Analyst at PT Trihamas Finance, as well as roles in corporate data solutions and sales activation at PT. SMART TELECOM. Widodo began the professional journey at Indosat Ooredoo as a Customer Service Representative from May 2005 to May 2007. Widodo holds a degree in International Relations (S.IP) from Universitas Nasional, earned between 1999 and 2004.