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Jessica L. has extensive experience in quality assurance and quality control within the chocolate industry, currently serving as Manager of Quality Assurance at Manufacture Belge de Chocolats - Godiva Japan since January 2020. Prior to this role, Jessica held various positions at Godiva Chocolatier from April 2013 to January 2020, including Manager of Quality Control and Continuous Improvement Leader, where responsibilities included overseeing quality standards at the Brussels plant and developing the Supply Chain Excellence Program. Jessica began their career as a Quality Control Engineer and Quality Inspector, ensuring product safety and quality compliance, and completed an internship in the R&D Department focused on product shelf life evaluation. Additional experience includes a quality internship at PRODUITS JOCK S.A. and a fabrication operator role at VENG HOUR. Educational qualifications include a Diplôme Ingénieur in Biologie Alimentation with a specialty in Conception et Production en Industrie Agroalimentaire from ENSMAC and a Licence in Sciences du vivant from Université Paris Cité.