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Susan Kilgore has a diverse work experience spanning over two decades. Susan started their career in 1998 as a Senior Account Executive at Globalcom Communications and worked there until 2000. From 2001 to 2006, they served as a Large Business Account Manager at SBC Communications. Susan then transitioned to Commercial Envelope as a Senior Account Executive in 2006, a role they held until 2007. In 2008, Susan joined Comcast Business as a Business Account Executive, where they remained until 2014. Susan then joined MidAmerican Energy Company as an Account Executive from 2014 to 2016. From 2016 to 2018, Susan worked as a Senior Account Executive at ENGIE Resources. In 2019, they joined Dynegy as a Business Sales Executive, a position they held until 2022. Currently, Susan is employed as a Business Sales Representative at Mantis Innovation.

Susan Kilgore obtained their Bachelor's Degree from Southern Illinois University, Carbondale, majoring in Business, Management, Marketing, and Related Support Services. Susan attended the university from 1993 to 1996.