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Kelly Reynolds has extensive experience in IT support and management, currently serving as IT Support Manager at Mannatech Incorporated since June 2001, where responsibilities include managing the IT Service Desk and Technical Systems personnel, establishing service standards, and ensuring quality assurance. Prior roles at Mannatech include Technical Systems Lead, Lead Systems Engineer, Desktop Support Lead, Senior Desktop Support Technician, and Senior Help Desk Technician, involving the maintenance and support of over 700 desktop and laptop systems and improving desktop antivirus controls. Early in the career at United Advertising Publications from 1998 to 2001, Kelly served as a Computer Support Technician, providing support for both PC and Macintosh systems in a dynamic production environment and implementing new technologies to enhance pre-press operations.