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Cynthia Colbus is a Business Services Specialist II at Cox Automotive Inc. since May 2023, previously serving as a Senior Advocate in Customer Experience at Carvana from August 2021 to November 2022. Prior roles include Area Manager at Amazon for a brief period in 2021, and Customer Advocate II at Carvana from December 2019 to May 2021. Cynthia's experience in guest relations was honed at The Walt Disney Company as a Guest Relations representative in 2019, along with a Customer Service Supervisor position at Mathis Brothers Furniture from November 2017 to March 2019. Cynthia began a career in customer service as an Attraction Lead and Trainer at Disneyland Resort from September 2012 to November 2017. Cynthia holds a Bachelor's degree in Business Administration and Management from the University of Redlands and an Associate of Science in Administration of Justice from Fullerton College.