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Emily Rita Bach has worked in the customer service and project management fields since 2017. In that time, they have held three positions. From 2017 to 2021, they were a Project Manager/Designer at dottyr, where they worked on Squarespace CMS and developed design ideas for clients. Emily Rita also had skills in Adobe Creative Suite, Figma, copywriting, HTML/CSS, usability studies, and responsive design. From 2019 to 2021, they were a Project Manager at B12, where they were a SaaS product launch specialist and was responsible for cross-team communication to ensure customer and product success, as well as design consultation on the B12 CMS platform. Lastly, from 2021 to present, they have been a Customer Support Team Lead and Customer Support Specialist at Mangomint.

Emily Rita Bach attended the Maryland Institute College of Art from 2010 to 2014 and obtained a Bachelor of Fine Arts in Painting.