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Katie N. currently serves as a Senior Customer Success Manager at MangoApps, a position assumed in March 2023. Previously, Katie held various roles at Bonusly, including Customer Success Manager, Level III and Level II, where notable achievements involved cultivating customer relationships, generating extensive knowledge documentation, and leading strategic account management strategies. Prior experience includes an Operations Manager role at State Farm Insurance and a Customer Service & Sales Manager position at Kate McIntyre State Farm Insurance, highlighting capabilities in team leadership, client onboarding, and product marketing. Earlier experience also features roles at SCOTT YUILL INSURANCE & FINANCIAL SERVICES, INC. with a focus on customer service and data analysis.