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Anil Tatipaka is a seasoned technical support professional with extensive experience in managing support teams and enhancing operational efficiency. Currently serving as a Senior Manager in Technical Support at MangoApps since October 2021, Anil oversees support incidents and provides training to team members. Previously, Anil held managerial positions at ICE Mortgage Technology and Optymyze, where responsibilities included team management, hiring, and performance improvement initiatives. Anil’s career also includes roles at Synygy and IBM Global Process Services, where Anil specialized in software support, troubleshooting, and training. Anil holds a Post Graduate Diploma in Business Administration from Annamalai University and a Bachelor's degree in Computer Applications from Dr. C. V. Raman University, complemented by a Diploma in Animations from Arena Animation Academy.