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Genna Roberts started their work experience in 2007 at Anite, where they worked as a Data Administration from September 2007 to March 2008. Genna then joined Manchester United in 2008 and held two roles. From March 2008 to April 2010, they worked in Customer Service, and from July 2009 onwards, they worked in Hospitality & Event Sales. The end dates for their roles at Manchester United are not specified.

Genna Roberts completed their education starting from 1997 to 2002 at Cannon Williamson High School. Subsequently, from 2002 to 2004, they attended Pendleton College. Then from 2004 to 2007, Genna pursued their studies in Media Production at The University of Salford. Unfortunately, no degree names were provided for either of their educational experiences.