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Susan Woo has a diverse range of work experience in the field of HR and operations. Susan started their career in 2007 as a Senior HR Manager at Microsoft Research Asia, where they worked until 2014. Susan then transitioned to BMW Financial Services China, where they served as the Head of HR from 2014 to 2015. In 2016, they joined Beisen Cloud Computing as an HRVP, and in 2017, they became the HR & Operation VP at Malong Technologies.

Susan Woo earned a Bachelor's Degree in Human resources management from Renmin University of China, completing their education from 1991 to 1995.