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Marcelo Durante is an experienced IT professional with a diverse background in product analysis, technical support, and application development. Currently serving as an IT Product Analyst at Making Sense LLC since August 2021, Marcelo focuses on understanding client needs to define suitable products and collaborates with project teams to manage product backlogs. Prior roles include Service Desk & Tech Support Manager at Viterra, overseeing a geographically distributed team providing support to over 800 clients, and IT Business Analyst at Globant, contributing to sales platform migrations. Marcelo's extensive technical expertise is further demonstrated through various consulting positions, specializing in SAP technologies and web development, alongside a strong educational foundation in computer and information sciences from Universidad Nacional del Sur and ENET N°1.