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Zarela J. Arroyo Rodríguez has a strong background in IT project management, quality assurance, and information security. Zarela J. has held roles such as Program Management and Cybersecurity Team Lead at Making Science, where they led teams through standardization plans and project deliverables. Prior to this, they managed IT and innovation projects at Superintendencia Nacional de Migraciones, focusing on strategic planning and quality management systems. Zarela J.'sexperience also includes technical administrative roles at Organismo de Evaluación y Fiscalización Ambiental (OEFA) and Instituto de Desarrollo del Sector Informal, showcasing their expertise in technology asset management and IT operations. Additionally, they have worked in educational institutions, such as Universidad Privada del Norte, where they coordinated quality assurance processes and evaluation systems. Zarela J.'scareer started with pre-professional experiences at Centro de Ciencias Aplicadas y Desarrollo Tecnológico - Universidad Nacional Autónoma de México UNAM.

Zarela J. Arroyo Rodríguez holds a Master's degree in Project Management from EAE Business School (2019-2020) and a Master's degree in Systems Engineering from Universidad Privada del Norte (2014-2016). Zarela J. also earned a Bachelor's degree in Systems Engineering from the same institution (2007-2013) and studied Cryptography at Universidad Nacional Autónoma de México in 2011. Additionally, they hold certifications such as Google Cloud Digital Leader (2022), Atlassian Certified in Managing Jira Projects for Cloud (2021), Scrum Master (2020), and ITIL Foundation Certificate in IT Service Management (2016).