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Nayla Souza Canhete Pessoa has a diverse background in customer success and sales operations, with experience at companies like MakeITSimple and 1TKS. Nayla has a strong focus on customer satisfaction and utilization of products and services. Nayla has also worked in CRM analytics, email marketing, and logistical support roles in the past. With a postgraduate degree in Management of Digital Communication and Social Media, Nayla brings a well-rounded skill set to their roles.