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Sherwyn Osborne possesses extensive experience in technical account management, currently serving as a Global Technical Accounts Manager at both Majorel and Teleperformance since February 2021. Prior roles include Business Card Advisor at ScreenTag from February 2020 to November 2023, GTT Call Centre Director at GTT+ from September 2018 to November 2019, and Senior Accounts Manager at Emerge BPO in early 2018. From January 2007 to November 2017, Sherwyn held the position of Head Of Customer Care at Digicel Guyana. Academic qualifications include a Master of Science (MSc) in Information Systems Management from the University of Liverpool (2015-2017) and a certification as a Professional Scrum Master from Scrum.org.