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Evelyn Flores is an experienced professional in customer service and account management. Currently serving as Customer Service Manager at Maintex since May 2022, Evelyn oversees the Customer Service Team and implements new procedures for team development. Previously, as Key Account Specialist at Coaster Company of America from October 2012 to January 2023, Evelyn processed sales orders for high-profile clients, managed inventory, and resolved conflicts through effective communication. Prior roles include Staff Research Associate at the University of California, Riverside, and Office Administrator at Pasadena City College, where responsibilities encompassed managing educational programs and supporting operational needs. Evelyn holds a degree in Liberal Studies from the University of California, Riverside, and an Associate of Arts from Pasadena City College.