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Dana Sinclair has extensive experience in customer development and service, currently serving as a Customer Development Executive at Mainfreight since December 2019, focusing on customer retention and growth. Prior roles include positions at Kmart as a Pallet Controller and Accounts Administration Manager, and as a Graduate in Operations and Supply Chain Management, along with a Customer Service Team Member. Additional experience includes roles at dusk Australasia, Ally Fashion, Priceline, Subway, and Bakers Delight, where Dana developed skills in team leadership, customer engagement, stock management, and e-commerce. Dana holds a Bachelor's degree in Commerce and Marketing from the University of Wollongong and has completed advanced studies in Event Management and Commercial Cookery.