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Andrea Martos is an accomplished market manager at Main Street Health since August 2022, with a strong background in operational supervision and customer experience from a lengthy tenure at Humana from July 2014 to August 2022. Andrea has consistently demonstrated leadership by fostering a positive workplace culture and emphasizing process improvement. Previous roles at Humana involved critical contributions to the launch of the Guidance Portal, quality engineering, and user acceptance testing, as well as customer support for Go365. Andrea's early experience includes a social work internship at Pathways Community Mental Health and a clerical assistant position at Northern Michigan University, where relationship-building and support for students were key responsibilities. Andrea holds a Bachelor of Science in Social Work from Northern Michigan University, completed in 2014.