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Phoebe Yanez has diverse experience in technical and customer support roles, prominently within the email and IT solutions sector. Currently, as a Sales Engineer and Application Administrator II at Mailgun by Pathwire, Phoebe has been instrumental since April 2019. Prior experience includes positions at Mailgun Technologies, Inc. as an Online Email Specialist and Application Administrator, and a brief role at QuickMail.io as a Friendly Factotum. Phoebe’s background also features a solid tenure at Rackspace Managed Hosting, where roles included Solutions Strategist and Customer Service Technician, contributing significantly to the Reseller Support Team. Earlier experience as a Research and Development Project Manager at Triton Energy Solutions, LLC highlighted skills in project management and vendor relations. Phoebe holds a Bachelor of Music Composition from Baylor University, adding a unique creative perspective to technical expertise.