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Roberta Miguel currently serves as an Analista de Sucesso Do Cliente (Estratégia) at Mailbiz since September 2023, managing a portfolio of over 150 clients and developing email marketing success strategies. Previously, Roberta worked as an Analista de Sucesso de Cliente at IAGENTE from May 2015 to September 2023, where responsibilities included fostering long-term client relationships, resolving specific customer needs, implementing product solutions, monitoring success metrics, and collaborating with internal teams. Early career roles included an Analista comercial, focusing on operational improvements and commercial proposals, and Estagiário de vendas, where Roberta engaged in business prospecting and client onboarding. Roberta holds a degree in Gestão comercial from UniRitter and a technical degree in Administração, Negócios e Marketing from Senac Brasil.