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Carol Koh Wei Mien is a highly experienced professional with a diverse background in management across various sectors, including healthcare and hospitality. Currently serving as the Referral Centre Manager at Mahkota Medical Centre since April 2021, Carol excels in managing the referral process and ensuring effective communication among various stakeholders. Previous roles include Resort Manager at Orchard Wellness & Health Resort, where Carol focused on daily operations and guest service, and Customer Service Manager at Mahkota Medical Centre, where strong ownership of customer service functions was demonstrated. Carol also held various leadership positions, such as General Manager at Agathissix FE Sdn. Bhd. and Gallery Director at Macau Gallery Melaka, consistently achieving financial goals and enhancing service quality. Carol's educational background includes a Bachelor of Arts in Communications with a specialization in Public Relations from the National University of Malaysia.