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Briana Van Dam is an experienced professional with a diverse background in customer service and program coordination. Currently serving as a Unit Program Coordinator at the United States Department of the Air Force since October 2022, Briana has also held positions at Magpul Industries Corp. as a Customer Service Representative and at Nap Tags as a Sales Representative, where responsibilities included managing customer inquiries and ensuring order accuracy. Previous roles include Local Sales Assistant at Cumulus Media, Customer Service Representative at Scott Group Custom Carpets, Operations Supervisor at Pillar Hotels & Resorts, and Crew Member at Arby's Restaurant Group, showcasing a strong ability to maintain professional relationships, facilitate effective communication, and uphold high service standards. Educational background includes studies at Grand Rapids Community College for Criminal Justice and ongoing efforts towards a Bachelor of Business Administration at Northwood University.