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Sam Thomas John is an experienced professional in client services and customer support, currently serving as Client Services Manager at Magnit since June 2022. Previously held roles include Senior Customer Support Manager at ACL Digital and Customer Success Manager at eTeam, among others, demonstrating a strong ability to drive customer satisfaction and align services with client needs. Sam has a track record of fostering strategic partnerships and leveraging critical thinking skills to resolve high-priority issues and promote client growth. Education includes a Bachelor of Computer Application from Makhanlal Chaturvedi National University of Journalism and Communication, completed in 2009.