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Zain Khan has a diverse work experience in customer service roles. In 2018, they worked as a Customer Service Specialist at Yahoo Computers until February 2019. From April 2019 to January 2021, they served as a Customer Service Officer at Aptech Education Pakistan. Most recently, Zain joined Magnati in November 2022 as a Senior Customer Service Officer.

Zain Khan completed their Higher National Diploma in Information Technology from Pearson Online Academy UK Global from 2022 to 2023. Prior to that, they pursued their A'levels in Accounting from The City School from 2019 to 2021. Before that, they completed their O'levels in Commerce from Beaconhouse from 2017 to 2019. Additionally, Zain has also received certificates in Aptech java programming, Android app development, and web design from Aptech Pakistan. However, the start and end years for these certifications are not provided.