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Liliana Martins is a seasoned professional with extensive experience in retail management and customer service. Currently serving as a Multi Site Manager at Magic Memories since May 2017, Liliana leads a successful team of over 25 retail sales assistants and photographers at a prominent London attraction. Previous roles include Site Manager and Assistant Site Manager at Rodizio Rico, where Liliana was responsible for staff management, training, and maintaining high standards of food quality and safety. Additional experience includes serving as a Duty Floor Manager and Sales Supervisor at Rodizio Rico, as well as early career roles in hospitality and photography. Liliana holds a Personal Licence (APLH) level 2 and an NVQ level 2 in Customer Service, alongside a high school diploma in Visual Arts.